About E2M
E2M is not your regular digital marketing firm. We’re an equal opportunity provider, founded on strong business ethics and powered by 300+ experienced professionals.
We partner with digital agencies worldwide to help them solve bandwidth challenges, reduce overheads, and increase profitability. We need dedicated professionals like you to help us help them.
If you're someone who dreams big and has the gumption to bring those dreams to life, E2M has a place for you.
Role Overview
- We’re looking for an experienced Project Manager (GoHighLevel Specialist) to lead client onboarding, platform setups, workflow automations, and successful delivery of marketing & CRM solutions.
- This role is perfect for someone who can blend hands-on GHL expertise with project management skills, bridging communication between clients, internal teams, and leadership to ensure projects are delivered on time, within scope, and to high quality standards.
Key Responsibilities
- Own and manage end-to-end project delivery for GoHighLevel client projects.
- Define scope, requirements, timelines, and deliverables.
- Build project plans, assign tasks, and track progress.
- Set up and customize GHL sub-accounts, snapshots, pipelines, workflows, triggers, automations, calendars, forms, surveys, memberships, websites, and funnels.
- Configure CRM systems, SMS/email campaigns, phone numbers, voicemail, and ensure A2P compliance.
- Manage integrations with Stripe, QuickBooks, Google Suite, Facebook Ads, Zapier, and other third-party tools.
- Troubleshoot issues, optimize workflows, and ensure scalability.
- Act as the primary point of contact for clients—conducting onboarding, gathering requirements, and providing training.
- Collaborate with designers, developers, automation specialists, and marketing teams.
- Standardize rollout processes for efficiency and scalability.
- QA/test workflows, funnels, and automations before go-live.
- Continuously improve systems for higher client retention and satisfaction.
Must-Have Skills & Experience
- 3+ years of Project Management experience (SaaS/CRM/MarTech preferred).
- Proven hands-on GoHighLevel expertise (mandatory).
- Proficiency in automation, CRM setups, funnels, workflows, and integrations.
- Strong organizational and multitasking skills.
- Excellent client-facing communication and relationship-building skills.
- Familiarity with project management tools like ClickUp, Jira, Trello, or Asana.
Bonus Skills (Good-to-Have)
- Advanced GoHighLevel implementations.
- Knowledge of APIs, webhooks, and Zapier/Make integrations.
- Understanding of digital marketing, lead generation, and automation strategies.
- Experience working with marketing agencies or SaaS companies.
Leadership Opportunity
- You’ll be the go-to GHL expert—leading end-to-end projects, optimising delivery processes, and helping E2M strengthen its GHL capabilities for a growing global client base.
KPIs (Success Metrics)
- On-time project delivery & milestone adherence.
- Client satisfaction scores and feedback.
- Workflow efficiency, QA accuracy, and platform optimisation.
- Retention and repeat business from GHL clients.
- Effectiveness in managing scope, risks, and client expectations.
How to Apply
Or email your resume to:
career@e2msolutions.com